Terms and Conditions


An Artistic Perspective for Your Home™ and the Rockport Mill LLC Logo are trademarks of Rockport Mill LLC and may not be reproduced, distributed, or otherwise utilized without the expressed written consent of Rockport Mill LLC.  For requests for use, send your contact information as well as a representation of the intended use to Rockport Mill LLC c/o KJW Data Post; 920 Perry Ave; Cape Girardeau, MO 63701.  Please allow ten business days for a reply.  Requests or submissions for use by any other method will not be accepted.

We have made every effort to include our policies and to disclose the nature of our business on this page.  If you have any questions or comments regarding these policies, please make an appointment with our staff or contact us at customerservice@rockportmill.com

 

Contract Labor Services  Services Generated By Web 

 

Contract Labor Services

ROCKPORT MILL LLC DEFINED. The term “Rockport Mill LLC” refers to the Limited Liability Corporation located at 920 Perry Avenue in the County of Cape Girardeau, the City of Cape Girardeau, in the State of Missouri.
GENERAL DESCRIPTION. By this installed sales contract (the “Contract”), Customer agrees to purchase and Rockport Mill LLC agrees to sell the goods and/or materials (the “Goods”) and the services to install same (the “Installation Services”) in or on the above-identified Premises, for the stated total cash price (the “Price”) and according to the specifications and other provisions of the Contract documents, including (a) this Contract form, (b) the Addendum, if and to the extent applicable, (c) and any attached sketches, materials lists, floor plans, and/or specification sheets.
INSTALLATION SERVICES. Customer authorizes Rockport Mill LLC (a) to arrange for the Installation Services to be performed by an experienced Installer (licensed when legally required), (b) to issue a work order to the Installer to perform the Installation Services, (c) to inspect the Installer’s work, and (d) to pay the Installer after completion of the work and after receipt of a certificate, signed and dated by Customer, that the work has been satisfactorily completed (the “Certificate of Completion”). Customer understands that Rockport Mill LLC will rely on the Certificate of Completion in paying the Installer for the Installation Services.
GOODS. Rockport Mill LLC will arrange for delivery of the Goods to the Premises. Any surplus materials upon completion of the Installation Services shall remain the property of Rockport Mill LLC and shall be returned to Rockport Mill LLC by the Installer.
PRICE. The Price owed by Customer to Rockport Mill LLC covers the Goods, Installation Services, and applicable taxes. The Price assumes sound existing substructures, superstructure and points of attachments. The Price shall be increased by the cost and reasonable profit to Rockport Mill LLC of having to provide additional Goods and/or Installation Services as a result of defective substructures, superstructures, or points of attachments.
PAYMENT. Payment of the Price by Customer to Rockport Mill LLC is due for Goods provided and any applicable deposits on Installation Services upon execution of the Contract. Any remaining balance of the Price is due upon receipt of the Certificate of Completion. Any addendums, change orders, or additional Goods and/or Installation Services that are not originally stated in the Price are due according to the specific details of their respective addendum, change order, or Contract.
ENTIRE AGREEMENT. This Contract accurately states the entire agreement between Customer and Rockport Mill LLC concerning this sale of Goods and Installation Services and replaces and supersedes all prior agreements and understandings relating thereto, both oral and written. Any additions or changes to this Contract must be in writing signed by Customer and Rockport Mill LLC.
MANUFACTURER WARRANTY FOR GOODS / ROCKPORT MILL LLC WARRANTY FOR INSTALLATION SERVICES. Customer is entitled to any warranty provided by a manufacturer of the Goods sold under this Contract. The Installer will provide Customer with any manufacturer consumer warranty information accompanying the Goods, and Customer may also obtain such information by contacting Rockport Mill LLC. Rockport Mill LLC does not warrant the Goods. Rockport Mill LLC does warrant that the Installation Services will be performed by the Installer in a good and “workmanlike manner.” Rockport Mill LLC’s warranty for Installation Services shall extend for a period of one year from the date the Certificate of Completion is signed by Customer or for such greater period as may be required by applicable law governing consumer warranties for workmanship (the “Warranty Period”). Customer must give Rockport Mill LLC written notice within the Warranty Period of any warranty claim relating to the Installation Services. Customer agrees that its sole and exclusive remedy against Rockport Mill LLC for a warranty claim is reinstallation in a good and workmanlike manner, including the repair or replacement of any Goods if and to the extent reasonably necessary to correct the defective Installation Services. Customer shall have no other remedy against Rockport Mill LLC for a warranty claim, including without limitation remedy for loss or damage caused by normal wear and tear, loss or damage which has not been reasonably mitigated, loss or damage caused by acts of God, incidental or consequential damages for lost profits, sales, injuries to persons or property, or any other incidental or consequential damages.
Rockport Mill LLC’s warranty for Installation Services shall be in lieu of any other warranty expressed or implied, including without limitation any implied warranty of merchantability or fitness for a particular purpose. In connection with any warranty claim, Customer agrees, at no cost to Rockport Mill LLC, to prepare the Premises, including the removal and replacement of fixtures to the repair area, so that Rockport Mill LLC, or its designee, can correct the defective Installation Services without undue delay.
LICENCES, PERMITS, SAFETY RULES, BUILDING CODES, ZONING ORDINANCES, AND OTHER LAWS. Rockport Mill LLC shall be responsible to Customer for obtaining any and all licenses and building permits which are legally required to perform the Contract. If Customer obtains permits on his own, Customer will be precluded from claiming against certain state guaranty funds relating to home improvements. Rockport Mill LLC shall also be responsible to Customer for the Contract’s being performed in compliance with all applicable safety rules and all existing building codes, zoning ordinances and other laws. Rockport Mill LLC shall not be responsible for any pre-existing violations of safety rules, building codes, zoning ordinances or other laws. If a change occurs to any applicable safety rule, building code, zoning ordinance or other law which requires additional Goods and/or Installation Services to perform the Contract, Customer agrees to pay Rockport Mill LLC the cost and reasonable profit for such additional Goods and Installation Services and to execute a resulting change order or new replacement Contract as requested by Rockport Mill LLC.
CUSTOMER’S WARRANTY AGAINST VIOLATIONS OF EASEMENTS, COVENANTS, AND THIRD PARTY RIGHTS. Customer warrants that performance of this Contract by Rockport Mill LLC and its Installer will not violate any existing real property easements, covenants, or rights of third parties holding an interest in the real property being improved.
UNDISCLOSED CONDITIONS IN PREMISES. Customer represents and warrants that any defect or weakness in the Premises’s structure, substructure, superstructure or points of attachments that might affect performance by Rockport Mill LLC or its Installer has been specifically and fully disclosed and described in this Contract. If any undisclosed defect or weakness is later discovered after performance of the Contract has commenced and such defect or weakness makes additional Goods and Installation Services and to execute a resulting change order or new replacement Contract as requested by Rockport Mill LLC.
ARBITRATION. If Customer has any questions or complaints regarding the Contract, Customer may contact the Rockport Mill LLC President or Salesperson whose names and telephone number appear elsewhere on the Contract. All disputes and claims between Customer and Rockport Mill LLC concerning this Contract which either party believes cannot be resolved informally, including without limitation any warranty claims, shall be resolved by binding arbitration conducted by a single arbitrator under the auspices, rules and procedures of the American Arbitration Association and in accordance with applicable federal and state arbitration statutes. The arbitration shall be held in the city or county where the Premises are located was made or in such other convenient locations as the parties may mutually agree. No discovery shall be allowed except as may be agreed to in writing by the parties. Either party may demand arbitration, and the arbitrator’s final award shall be issued within ninety (90) days after service of the arbitration demand on the other party.
REMEDY FOR BREACH. If Customer breaches this Contract, Rockport Mill LLC or its assigns, shall be entitled to recover the greater of liquidated damages in the amount of 20% of the total contract price or such actual damages as Rockport Mill LLC, or its assignees, prove. Also, if Customer fails to pay Rockport Mill LLC in accordance with this Contract, Rockport Mill LLC shall be entitled to recover its legal costs, including reasonable attorney’s fees, in connection with arbitrating, obtaining judgment on an arbitration award, or otherwise pursuing Customer for collection. Customer agrees that Rockport Mill LLC’s reasonable attorney’s fees shall constitute 15% of the amount owed under the Contract, arbitration award or judgment.
UNAVOIDABLE DELAY OR FAILURE IN PERFORMANCE EXCUSED. Any delay or failure by Rockport Mill LLC or its Installer in performing this Contract because of strike, fire, flood, acts of God, inability to obtain Goods, or any other cause beyond the reasonable control of Rockport Mill LLC or its Installer shall be excused and shall not be breaches of this Contract.
MISCELLANEOUS. This Contract shall be interpreted under and governed by the law of Missouri. If any provision of this Contract is contrary to any lay to which it is subject, such unlawful provision shall be ineffective without invalidating the other provisions which shall remain in full force and effect.


 

Services Generated By Web

ROCKPORT MILL LLC.  PLEASE READ THIS SECTION IN ITS ENTIRETY AS IT CONTAINS SPECIFIC RIGHTS THAT ARE ENTITLED TO BOTH YOU AND ROCKPORT MILL LLC.  FROM THIS POINT FORWARD, THE TERM "SERVICES" AS DESCRIBED BY ROCKPORT MIL LLC REFERS TO: ANY ACTION TAKEN BY THE COMPANY BOTH UNDER CONTRACT FOR A FEE AND ALL FREE PROVISIONS TO YOU, THE CONSUMER. GUARANTEES, WARRANTIES, AND CERTIFICATIONS EXPRESSED BY THIS WEBSITE AND ROCKPORT MILL LLC ARE REDEEMABLE AND VALID ONLY IF YOU THE CONSUMER PURCHASES THE RELATED GOODS AND SERVICES FROM ROCKPORT MILL LLC.  IF USING ANOTHER SERVICE TO PROVIDE EITHER THE GOOD OR THE LABOR OF A SPECIFIED PROJECT, THE GUARANTEE, WARRANTY, OR CERTIFICATION MADE BY ROCKPORT MILL LLC IS NULLIFIED.
ALL LABOR PROVIDED BY ROCKPORT MILL LLC AND ITS CONTRACTORS IS FULLY GUARANTEED FOR ONE FULL YEAR AND IS GOVERNED BY THE TERMS AND CONDITIONS OF THE CONTRACT.  ALL ESTIMATING SERVICES, BOTH VALUATION OF PRODUCTS AND LABOR ARE CERTIFIED ACCURATE UNTIL THE EXPIRATION OF THE QUOTATION DATE.  QUOTATION DATES VARY DUE TO THE VOLATILITY OF THE BUILDING MATERIALS MARKET AND ARE SUBJECT TO CHANGE WITHOUT NOTICE.  PRODUCTS DIRECTLY SOLD BY ROCKPORT MILL LLC AND ITS MANUFACTURERS IS GUARANTEED IN THE SAME FASHION AS MATERIALS TO BE PROVIDED BY ANOTHER SUPPLIER.  AT SUCH TIMES AS: INCLIMATE WEATHER, NATURAL DISASTERS, OR OTHER FORCES THAT HAVE BEEN HISTORICALLY SHOWN TO HAVE AN INFLATIONARY IMPACT ON THE COST OF PRODUCTS RELATED TO THE BUILDING MATERIALS INDUSTRY,
RECONFIGURATION OF THE ESTIMATE WILL BE PROVIDED.  IF THE COST OF SUCH PRODUCTS CAUSES YOU THE CONSUMER TO BE FINANCIALLY UNABLE OR UNWILLING TO CONTINUE WITH THE REMODELING, NEW CONSTRUCTION, OR PRODUCT PURCHASE, ANY CONTRACTUAL OBLIGATIONS HELD BY YOU THE CONSUMER THAT HAVE NOT BEEN RENDERED, MAY BE FORFEITED OR ABANDONED.
FINALLY, ALL LABOR AND MATERIALS QUOTES PROVIDED BY ROCKPORT MILL LLC ARE NOT GUARANTEED IF SUCH AN ESTIMATE, DESIGN, OR QUOTATION IS USED TO SECURE THE SERVICES OF ANOTHER INSTALLER, CONTRACTOR, REMODELOR, BUILDER, OR ANY SUCH PERSON IN A POSITION TO PROVIDE YOU WITH LABOR SERVICES (INCLUDING YOU THE CONSUMER IF ENGAGING IN A DO IT YOURSELF PROJECT).  DIFFERENT COMPANIES USE VARYING TECHNIQUES IN THE PERFORMANCE OF LABOR SERVICES AND, AS SUCH, ROCKPORT MILL LLC CANNOT GUARANTEE THE ACCURACY, QUALITY, OR CONSUMPTION OF GOODS BY ANY OTHER COMPANY.
 


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